• Standard E7 Explained

    Why is it important for volunteers to be given regular opportunities to offer and receive feedback? Feedback is a “direct response, positive or negative, to an activity performed in the interest of the organization.”1 Providing feedback to volunteers is most effective if it is immediate, ongoing,...

  • Standard C1 Explained

    Why is it important to honour donors’ and prospective donors’ requests to limit the frequency or means of contact or to discontinue contact if requested? Alberta’s Charitable Fundraising Act (Section 50) states that if a person requests to not receive further solicitations or to be removed from...

  • Standard B3 Explained

    Why is it important for financial statements to be received and approved by the board within 6 months of year end? Nonprofit and charitable boards of directors are responsible for overseeing their organization’s financial affairs. While directors do not need to have a lot of expertise related to...

  • Standard A6 Explained

    Definition: Succession Plan1A succession plan sets out how potential departures of key personnel would be dealt with in the short-term and long-term through internal or external candidates. It could define key competencies, identify pools of talent and outline how current staff members are being...

  • Standard A22 Explained

    Why is it important to have a succession plan for the board chair and committee chairs? The board of directors of a charity or nonprofit is responsible for board succession planning.1 Planning for succession to the positions of board chair and committee chairs minimizes disruption as directors...

  • Allocating indirect costs

    Example Ways of allocating the cost A charity's newsletter promotes an event The newsletter's cost could be allocated based on ... the number of pages used to promote the event compared to the total number of newsletter pages (for example, if a charity publishes an...

  • Standard E8 Explained

    Why is it important to acknowledge the contributions of volunteers? Recognizing the efforts of volunteers is one of the most important ways for your organization to retain current volunteers and attract new ones.1 Recognition demonstrates your organization’s gratitude for the work of its volunteers...

  • Standard C2 Explained

    Why should organizations refrain from selling their donor lists? PIPEDA, the Personal Information Protection and Electronics Documents Act, allows for the selling, bartering, or sharing of fundraising or donor lists as long as consent is obtained from all individuals prior to the lists changing...

  • Standard B4 Explained

    Definition: Registered Charity Information Return (T3010)1The annual information form required by Canadian Revenue Agency (CRA) annually by all charities. Why is it important to file the T3010 on time? Filing the T3010 is required by law for all Canadian charities. The board of directors must make...

  • Standard A7 Explained

    What is risk? Risk is anything that could prevent a nonprofit from achieving its mission.1 An organization’s risks can be considered in terms of its four primary assets:1 People (board members, volunteers, staff, clients/participants, donors, etc.) Property (buildings, facilities, equipment,...

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