Canadian code of practice for consumer protection in electronic commerce

Publication Year

2004

Author(s)

  • Consumer Measures Committee
  • Working Group on Electronic Commerce and Consumers

Topic

Website URL

Canadian code of practice for consumer protection in electronic commerce

Description

Also available in HTML

Also available in French under the title : Code canadien de pratiques pour la protection des consommateurs dans le commerce électronique

Contents:

  • Definitions
  • Principle 1: Information Provision
  • Principle 2: Language
  • Principle 3: Contract Formation and Fulfilment
  • Principle 4: Online Privacy
  • Principle 5: Security of Payment and Personal Information
  • Principle 6: Redress
  • Principle 7: Unsolicited E-mail
  • Principle 8: Communications with Children
  • Appendix 1: Working Group on Electronic Commerce and Consumers
  • Appendix 2: E-Commerce Leaders Code Review Committee
  • Appendix 3: Model Code for the Protection of Personal Information

Publisher

Office of Consumer Affairs, Industry Canada

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