Measuring performance in public and nonprofit organizations

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Facilitated discussions : a volunteer management workbook

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The research methods knowledge base

3rd. edition

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Mapping Progress, with a Purpose

"Measuring our progress in achieving our goals and fulfilling our mission is more important than ever. In a world of economic volatility, government constraint and increasing transparency, funders and their grantees need more effective ways to demonstrate their individual and collective impact to a...

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Evaluating quality in the voluntary sector : report of a Voluntary Sector Quality Assurance Pilot Project

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Inheriting a grant portfolio : a case on grant making in water management

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AHP Standards manual for reporting and communicating effectiveness in health care philanthropy

Table of contents :  Chapter 1 : Defining and reporting fundraising revenue Chapter 2 : Defining and reporting fundraising expenses Chapter 3 : Performance and activity measurs Chapter 4 : Dashboard metrics defined Chapter 5 : Definitions and reporting methodologies Chapter 6 : Using...

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A developmental evaluation primer

Introduces the concept of developmental evaluation to potential users and provides some tools to support its use.

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Key steps in outcome management

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Analyzing outcome information : getting the most from data

Any organization with an outcome measurement system will quickly accumulate lots of data. Before those raw data can be used to help improve services, they need to be converted into useable information, through the process of analysis. This guide provides step-by-step basic procedures that can be...

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