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Table des matières
Fiche 1 : Gérer nos organizations aujours'hui : l'approche de la gouvernance démocratique
Avant de vous lancer : l'origine de la boîte à outils, les objectifs visés, ceux et celles qui ont travaillé
Gouvernance démocratique : de nouvelles réalities à considérer, les...
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This first Sector Signal from Mowat NFP looks at the current climate of fiscal restraint, and the implications for that part of the NFP sector that provides government services. Various levels of government and other funders have positioned “integration” as a key strategy to achieve more efficient...
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Contents:
Chapter 1: The introduction
Chapter 2: Organizational sustainability starts with the individual
Chapter 3: Trust your people, who else can you trust?
Chapter 4: Know, then focus on your niche
Chapter 5: “Strategic plans, NO THANKS. Strategic thinkers, YES”
Chapter 6: “...
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"Complaints can transform service, but few of us know how to handle them well. Too often they are a source of irritation and create defensiveness. But engaging with and valuing the knowledge of service users can generate improvements and better performance. As drivers for cultural change,...
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"Social media is the shiny new toy that everyone seems to love but few have figured out how to play with safely. Even fewer know whether it’s worth the investment. However, not playing with this toy could have a negative effect on your brand. Getting your non-profit message retweeted or having...
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