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Results of a national survey of managers of volunteers conducted by Environics Research Group in 2003
Also available in French under title: Qui sont les gestionnaires des ressources bénévoles?
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Also available in French under the title : La profession de gestionnaire de bénévoles : les faits saillants de l'analyse de la profession et du référentiel d'activité professionelle
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Skills checklists in the following areas :
Managing self : traits and core compentencies
Managing people : supervision and human resources
Managing project and programs : management and operations
Leading organizations : leadership
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